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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 4:30PM
    Tue 8:00AM - 4:30PM
  • Wed 8:00AM - 4:30PM
    Thu 8:00AM - 4:30PM
  • Fri 8:00AM - 4:30PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What People Say About Us

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    For Quality, Honest and Knowledgeable Service, this is the auto repair shop your wallet you and your automobile is looking for. Jesse explains to you in layman's terms the issues your car needs.

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    Excellent honest service. Jesse get the work done right, on time and at fair price. I have my three vehicles serviced here.

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    Excellent place, professional and friendly staff.

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    Broke down on the way home from Montery had our two kids with us.. He did a great job helping us get home had the car done the next day in the morning...very friendly and down to earth would go back to them if we lived closer.

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    The Best Mechanic In The Bay Area Hands Down Pricing, Communication, and Service All Together!

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    Jesse has done a excellent job! He is honest and super good!!! I will come back for any need. Thank you!

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    I came in needing a new alternator and Jesse completed the task quick! I'm glad I can go back home to Stockton! Very nice people here.

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    Great customer service! Very trustworthy and no sketchy work.The only place I will take my cars.

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    Are you looking for that vintage car mechanic that speaks with honest conviction and follow through with action? Pete's Foreign Auto Repair is a refreshing change of pace from your typical repair shop or even service dealers. I brough my 2006 Audi A3 Quatro here, and in all the repair shops and delarships ive been with in the last 2 years; this is the place where I will always bring my car. Jesse listened to my concern and always provided constant updates on their findings. He is thorough and was able to give me an actual root cause for my car trouble. After getting my car back, she drives like i got her the first time. Pete's Foreign Auto Repair exceeded my expectation. You guys are amazing! Keep up the good work!

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    The place to go to get your car or truck done quick and by perfection from Russ!!!

Call us for service: 510-656-4933

ASE (Automotive Service Excellence)
IDENTIFIX
ALL-DATA
Castrol Engine Oil
Mobil 1
Fel-Pro
  • Car Care Aware